Customer support
Our intelligent AI keeps learning, knows when to answer, when to handover and when to escalate, so you can provide high-quality, reliable customer support around the clock.
Make 24/7 Customer Support Possible to Every Business.
We believe every business — regardless of size — should be able to deliver instant, high-quality customer support.
That's why InnoDesk combines powerful Agentic AI with a clutter free interface, making it easy for anyone to create, train, and deploy an AI support agent in minutes — without technical knowledge.
Why are we building
We wanted to build this product a couple of years ago, but skipped it because the market already had plenty of products.
Yet years later, we kept finding ourselves on the receiving end of frustrating customer support, even from well-known companies.
Bots still forget things, misunderstand customers, get stuck or respond slowly, make customers repeat themselves, give irrelevant or incorrect answers, struggle with complex requests, fail to take reliable actions across tools and systems, and often don’t know when or how to hand off to humans.
And too often, customers still have to work too hard just to get their problems resolved.
That changed our minds. The market is crowded, but the problem still isn’t solved well enough.
That’s why we’re building InnoDesk — our own take on how great customer support should look, feel, and work.
Launch Your AI Support Agent
From zero to a working AI assistant faster than you'd think.
Upload Your Knowledge
Import PDFs, Word documents, FAQs, help center articles, Notion pages, or simply enter your website URL.
- DOCX
- Website URL
- Notion
Train Your AI
Your AI learns your products, services, policies, and business knowledge automatically. No prompt engineering. No AI expertise.
- Auto-Index
- Zero Code
Go Live
Add your AI to your website or connect messaging channels. Your customers receive instant support 24/7.
- Website Chat
- REST API
Powerful AI.
Everything you need to create, train, and deploy your AI support agent — in one platform.
Train with Knowledge
Create an AI unique to your business by training it with your content.
- PDFs
- Websites
- FAQs
- Docs
Agentic AI Actions
Allow your AI to perform real actions through custom integrations and webhooks.
- Order status
- Create tickets
- Appointments
Omnichannel Support
Support customers across all channels with unified conversation history.
- Website Chat
- REST API
Tool Integrations
Integrate with Shopify, WooCommerce, custom REST APIs, and internal systems.
Human Handoff
AI handles routine support. Complex queries transfer to human staff seamlessly.
Analytics & Insights
Track resolution rates, escalations, CSAT, and agent resolution metrics in real time.
Create Your Own Business AI
Simply upload your business knowledge, customize your assistant, and deploy it in minutes.
| Traditional Support | InnoDesk Support |
|---|---|
| Business hours only | 24/7 availability |
| Manual replies | AI-powered automation |
| Long response times | Instant responses |
| Repetitive work | Automated resolutions |
| Expensive to scale | Scales effortlessly |
| Human-only support | AI + Human collaboration |
Launch an AI Support Agent
Whether you're running any of these, InnoDesk gets you live immediately.
Frequently Asked
Do I need technical knowledge?
How does the AI learn my business?
Which channels are supported?
Can I connect my own APIs?
Can customers speak with a human?
Build Your Business's AI Support Agent Today
Deliver instant, accurate customer support around the clock without expanding your support team. Train your AI with your business knowledge and deploy it in minutes.